CANCELLATIONS & RETURNS

LAST UPDATED: December 17, 2020

Please read our entire Terms & Conditions for the full context of our conditions of sale.

Once you have placed an order, please note that we are unable to cancel or edit your order. Accordingly, please ensure all product and delivery details are correct.

We do not accept returns for change of mind purchases.

In the unlikely event that the goods received are faulty or defective, not as ordered or not of acceptable quality, please contact us and we will attempt to remedy the situation as soon as possible. If a refund is to be made, it will be made to the same form of payment originally used for the purchase within 7-10 working days. Please note that refund payment times are dictated by the issuing bank and are outside our control. Please consult your bank for more information.

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Treasury Wine Estates Portfolio

To create a better experience for you across all of our brands, we’ll check this info with accounts across the Treasury Wine Estates Portfolio of brands: Beringer, Beaulieu Vineyard, Etude, Hewitt Vineyard, Stags' Leap, Sterling, Penfolds, and The Wine Shop.

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To create a better experience for you across all of our brands, we’ll check this info with accounts across the Treasury Wine Estates portfolio of brands: Beringer, Beaulieu Vineyards, Etude, Stags' Leap Winery, Sterling Vineyards, Penfolds, and The Wine Shop.

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Platinum Collection

Napa Valley Elevated

Virtual Tastings

Our Reserve Collection

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CANCELLATIONS & RETURNS

Please read our entire Terms & Conditions for the full context of our conditions of sale.

Welcome, !

Thanks for creating an account.

Platinum Collection

Napa Valley Elevated

Virtual Tastings

Our Reserve Collection

Become a Member

CANCELLATIONS & RETURNS

Please read our entire Terms & Conditions for the full context of our conditions of sale.

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OR CREATE AN ACCOUNT

Treasury Wine Estates Portfolio

Sign Up

CREATE AN ACCOUNT

Welcome, !

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